Sales Force Feedback

The use of sales force feedback to uncover unmet jobs, pains and gains and to better understand customer needs, objections, and purchasing patterns.

Experiment Type:

Experiment Theme:

Discovery

Desirability, Viability

Validation Objective:

Problem

Data Type:

Qualitative

Cost

Low

Setup Time

Low

Run Time

Low

Capabilities

ResearchSales

Prerequisites

Sales Force Data

Relevant Questions

What competitive alternatives do customers consider?What needs are salespeople hearing repeatedly?What objections do customers raise during sales?

Experiment Tags

Customer ResearchProblem DiscoveryProblem StageQualitativeSales

Customer Objections 4Customer Requirements 4Sales Insights 3

Do these experiements before

Customer Support AnalysisOnline Communities

Pair with these experiments

Customer Discovery InterviewPartner & Supplier Interviews

Filter by Do this After

Sales Pitch Smoke TestSolution Interview

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